Freqently Asked Questions

We Make Storage Easy

Store almost anything: furniture, household goods, office items, appliances, pallets, documents etc.

At Mini Storage you store it, you lock it, and you keep the key. Our self-storage units range in different sizes from (24 sq ft.) to (360 sq. ft.). Well-lit, modern facilities with helpful onsite staff.

How long can I rent my storage for?

All units are month-to-month rentals so you can move out whenever you want.

If you do move in during the month we will pro rate your rental fee for you from the day you move in up until the end of the month.

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Can you help me pick the right size storage locker for my needs?

Our staff is here to help. Just contact us, tell us what you need to store, and we’ll be able to suggest the best options for you. We offer a large variety of storage unit sizes to fit our clients' specific needs.

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When is my rent due?

Your rent is due on the 1st of the month regardless of the day you have moved in.

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Does Mini Storage provide a lock for the storage space? Does anyone else have a key?

You can purchase a new, sealed lock at our facility or you can bring your own pad lock.

No one else has a key to that lock.

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Do the lockers have shelves in them or lights?

Some lockers do have shelving inside for document storage, please call for details.

We also have some lockers equipped with lighting fixtures.

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What are your hours of operation?

Weekdays 8am - 8pm
Weekends 9am - 5pm

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How do I pay my monthly bill?

At Mini Storage we give you several options to make your monthly payment.

We Accept:

  • Visa
  • Mastercard
  • Interact
  • Money Order
  • Cash
  • Cheque (Post-dated)
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How do I get my belongings into my locker?

We have 6 different types of Carts Trolleys, 2 wheelers, mattress carts, flat loading carts, Dock plates and pallet jacks onsite for your use.

We also have 2 freight elevators for your convenience which can accommodate all your belongings in one load.

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What about insurance, are my belongings insured?

If you have homeowner's or tenant's insurance you may find that your existing coverage will also cover your goods in storage.

Insurance policies for business may also cover goods in storage.

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Does Mini Storage accept deliveries for me?

Talk to your Property Manager for our acceptance of deliveries agreement.

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What kind of security is provided?

During hours of closure, the premises are protected by a sophisticated electronic alarm system, and remain under the watchful care of a resident manager.

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Still have a Question?

Call us at (204) 942 - 2151 or Contact Us.

For more about our services or rates, see our Rates & Services section.

Storage Tips

A box for everything and everything in a box.

  • That is the best protection for your goods. Use uniform sizes of boxes and stack them shoulder high to maximize your total storage space.
  • Pack stereos, cameras and other high value items in unmarked boxes toward the rear of the storage space.
  • Prepare your storage space by placing a pallet on the floor under your goods.
  • Place frequently used items near the door and leave a walkway to the rear of the space.
  • Use a good quality lock on your storage space.

Always...

Wedge appliance doors open. Freezer, refrigerator, washer and dryer cartons are excellent for packing bedding, towels and clothing. Always clean your stove before storing.

Pack books flat to protect their spines. Do not place boxes directly on the floor. Books are heavy in bunches, pack in smaller cartons for easy lifting. Line all book cartons with plastic (garbage bags make good liners).

Store mirrors, windows and screens on edge, not flat. Crate them in a mirror pack if possible or package them individually with strong cardboard. Mark them so they won't accidentally be bumped.

Take time when packing dishes and glasses. Place a layer of packing paper inside the bottom and top of cartons. Plates and glasses should be wrapped individually. It is best to stack plates on edge.

Wipe the surface of bicycles, tools and other metal items with a slightly oily rag to prevent rusting.

Save holiday decoration boxes that contained delicate ornaments. Pad the ornaments with packing paper or newspaper.

Protect furniture and mattresses with specially designed plastic covers. Place a pallet or cardboard mat on the floor and stand sofas and mattresses on end.

Store LP records on edge. They are quite heavy, so be sure you don't pack too many in one box.

Packing Tips

  • Stack books vertically, avoid unnecessary empty space.
  • Put small pictures and photos vertically only.
  • Put magazines on top horizontally, to fill the box up to the top. In this case the box will not collapse, and its content will not be damaged.